How would e-digiprint like me to supply my files to them? • always supply your document the size that you want it printed • keep all text matter at least 3mm away from the edge • if your job bleeds, please add at least 3mm • we print from most applications, but a high resolution PDF is our preference • if you are not supplying a PDF, please make sure you supply all linked graphics and fonts with the job • please compress all files into one archive before uploading, ‘stuffit’ Macintosh or ‘zip’ for PC. This is not needed if you are supplying a PDF • remember that we are printing your job in 4 colour process (CMYK), allow for this when using pantone colours • make sure your images are scanned at a minimum of 300dpi to the size you are going to use them at • try not to use duotones or RGB images, convert to CMYK for best results • avoid large areas of flat colours, with digital print you can get banding, also avoid large graduations • if there is a problem with your files, we will contact you immediately • our online ordering service is self explanatory as you progress through the stages • all deliveries HAVE to be signed for, please make sure that someone is in to recieve your delivery, e-digiprint.com will NOT be held responsible if nobody is there to recieve your delivery or your premises are closed. |
What is e-digiprints refund policy? • If we agree the print is not of sufficient quality, we will re-print or refund as appropriate • If the print content is different than the PDF proof, we will re-print or refund as appropriate • If we guarantee a delivery time and do not meet it, we will part or full refund as appropriate If you need any further help, please email us info@e-digiprint.com All jobs may be cancelled prior to print commencing. As we generally print everything within 24 hours, there will only be a short time to cancel.
Customer details are not shared with any other company. We do NOT store customers financial details i.e. credit card numbers.
• 1. Choose your product • 2. Pay online • 3. Upload your files • 4. Approve a PDF proof • 5. Receive your print the next day!
|
