How would e-digiprint like me to supply my files to them?

• always supply your document the size that you want it printed

• keep all text matter at least 3mm away from the edge

• if your job bleeds, please add at least 3mm

• we print from most applications, but a high resolution PDF is our recommendation

• if you are not supplying a PDF, please make sure you supply all linked graphics and fonts with the job

• please compress all files into one archive before uploading, ‘stuffit’ Macintosh or ‘zip’ for PC. This is not needed if you are supplying a PDF

• remember that we are printing your job in 4 colour process (CMYK), allow for this when using pantone colours

• make sure your images are scanned at a minimum of 300dpi to the size you are going to use them at

• try not to use duotones or RGB images, convert to CMYK for best results

• avoid large areas of flat colours, with digital print you can get banding, also avoid large graduations

• if there is a problem with your files, we will contact you immediately

• our online ordering service is self explanatory as you progress through the stages

• all deliveries HAVE to be signed for, please make sure that someone is in to recieve your delivery, e-digiprint.com will NOT be held responsible if nobody is there to recieve your delivery or your premises are closed.

What is e-digiprints refund policy?

• If we agree the print is not of sufficient quality, we will re-print or refund as appropriate

• If the print is different than the PDF proof, we will re-print or refund as appropriate

• If we guarantee a delivery time and do not meet it, we will part or full refund as appropriate

 If you need any further help, please email us info@e-digiprint.com
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